Suites Metropoli

I want to be fair with this review. The hotel was not what I expected but it was ok. The building is a little bit dated, but is clean. I felt it was too small compared to what the pictures showed. The staff is generally friendly. Mr. Luis and Mr. Santiago are true gentlemans, and the staff that helps with the breakfast as well. Unfortunately, the young man who is at the front desk at night was extremely rude and treated us very bad on Friday night when my wife was carrying a sleeping child, and screamed at us to follow a claning procedure (which we were following, but he wanted us to follow his pace in a cold night in Quito). We complied, but decided not to talk or address him any more to avoid any more unpleasent situations. It kind of ruined our stay and changed our opinion about the hotel We probably won't go back again.

owner mr.santiago pick us from the airport around midnight and arranged a good driver for us to travel around quito.the driver mr.oscar take us to different local restaurants so we really enjoy good equddorian food.thank you mr.oscar we really enjoy your company and sense of humor.simple but delicious breakfast.overall nice stay and experience.we will come back again.we feel like home.thank you.abraham family