Scandic The Reef

It was very nice, neat and beautiful. Me and my family had a great time . Thanks

This is a family resort mainly for families. The restaurants, ... are extremely busy with families. The service is pretty good, but it is noisy, busy and a bit crazy during the morning breakfast, but otherwise good. The facility has multiple bars, a good internet and the water world is amazing.

I had a very horrible experience with this hotel. Everything was overpriced. It claims to be 4 stars but the rooms were dirty, the food was stale, there was no room service the whole time I stayed several days. The front desk staff lady I don't know her name but she was Danish in her Mid 30-40's she was extremely rude to me she wanted me to wait around 2 hours in the lobby instead of the room on a flloor not a single staff was cleaning because they could not locate my laundry I had given then 2 days prior. With heavy luggage after spending a fortune on their dirty, unsanitary hotel. I tolerated all that including waiting in long lines with huge family crowding to go to the swimming pool. They were loud people coughing everywhere I saw no Covid precautions in place at all. Everything was old and outdated. The front desk staff lady was so rude to me I asked to speak to a manager and she gave me a "Stepherd Wives" grim ignoring me told me to go over there like a little boy. I keep repeating my request until a guest behind me a man rudely interupted me and this lady incited this whole thing by stonewalling me and rudely disregarding me. My laundry should have been ready at 11 am at check out they had it for 2 days. They charge 800DKK to do simple 3 outfits. I tolerated all of it after spending $170 a night to basically stay in a dump then the manager calls me up and basically abuses me during a dinner hour totally and completely unprofessional. Lotte Anderson a nightmare! -WORST!

This is a hotel for families and screaming kids. No minibar. Limited menu that closes at 21. We had to order delivery pizza and the place recommend was some of the worst pizza I've had. The family room was tiny, cramped and not the double sofa bed we were promised.