Esplanade Hotel Prague

Loved the hotel! staff was friendly, rooms clean. We booked the junior suite, excellent choice for travelers with kids.

Good position to shops and restaurants. Pleasant, helpful staff. Buffet breakfast had a good choice. French restaurant on site seemed expensive and as we had teenager children was not to their tastes. Rooms although a bit dated were spacious and clean. Would definitely stay there again.

It was the most horrible so called "5 star" hotel I have ever stayed in and I travel a lot. I have never experienced something like this in my last 20 years of travel accross the globe. I had a junior suite booked for 4 nights. Just to list a few points of my dissapointment: 1. The worst breakfast spread i have ever seen. Found a bug in apple juice container. 2. No water in the room. Only available with a charge. 3. No kettle in the room..we were told it is due to security reasons. If you need hot water you need to go down request for it. 4. No Air conditioning in the room with sofa beds where kids would sleep. 5. No dental kits available even upon request. 6. No Iron or ironing table and when asked for it they said they can only give it in the morning. (They were prompt in delivering it in the morning). 7. No weighing scale/machine in the room. When requested they said they only have one weighing machine in the hotel and it needs to be returned to reception immediately after use. Most staff does not even know it exists. 8. Hair dryer is wall mounted gaint machine and is extremely old. It heats up crazily and stops working with one use. You need to wait for it to cool down for it to start working again. The staff was curtious and generally nice except one lady (name: R****) at the front desk who was extremely rude. Location was the only and best part of the hotel. It is very conveniently located. I would never stay in this hotel again. Extremely disaapointed!