Vienna House Andel's Prague

Good stay for Praha tour. Comfortable, clean and good access location. Good for all tourist incl family. Enough space for family.

I saw the 9/10 reviews and was expecting something pretty amazing. We booked a superior room. When arrived gave the receptionist a big smile and got no smile back. Facilities were nice. Breakfast had the usual choices minus omelettes and pancakes. Bread buns were hard. The breakfast room is big, crowded (another guest could not fit their baby in without pushing well toward my seat) and very noisy. I did not feel relaxed. The sound bounces off the walls. None of the staff at breakfast seemed to know Czech as none responded to my thank yous. The Expedia hotel description mentions jacuzzi and sauna (no pool) but watch out this is not included even for superior rooms. Paid the extra 500 crowns for 2 and used it for an hour. The small jacuzzi was uncomfortably cold and the whole service around it was a bit clumsy. I normally stay at another hotel for the same cost but there the 10m pool and the jacuzzi is lovely and warm, sauna too and it’s all included. I would would give it about 6/10. Disappointing.