Hotel Aura Design & Garden Pool

We were unlucky and due to bad weather we didn’t get to enjoy the pool at all, such a pity, it looked awesome!! Otherwise the breakfast was great, totally worth it! Also, I really recommend it to family with kids. We came with two kids and having a little inside room to play and the outside space was amazing! I reall recommend it!

This is my second time in this hotel I visited 1 year ago liked it so much went back, it has a lovely pool and kids play area and the staff are friendly however the breakfast is poor for the price €6 per person no child reduction, a family can eat breakfast for €12 in the global restaurant over the road. Poor attention to detail coffee and tea in the room were not filled up unless you ask for more. On arrival I found I hadn’t been given what I booked 2 rooms together for 5 people, I was one bed short at 12 am in the morning and had to wait for the night porter to get me an extra bed which was of poor quality and would not stay flat, I was over charged which was refunded the next day and given complimentary breakfast which was nice as I found out it was poor and overpriced so I saved €30 Rooms are too hot as no air conditioning but I would stay again as I understand it is an ongoing project and hopefully will improve over a bit more time

I will begin by saying how incredible the staff is. We got in super late and any interaction we had with them they were pleasant and went above the normal to be helpful. With that being said the hotel itself could use some upgrades. It looks beautiful from the exterior but the room and bathrooms are pretty outdated. For example the sealant in our shower wanted to come off. Wash cloths and additional towels would’ve been nice to have. Unfortunately the weather didn’t permit the use of the outdoor amenities beyond a few minutes which my kids and I used to use hot tub which was horrible to use. It had so much chlorine it was not enjoyable and my eyes still sting the next day. As a single parent on one budget I picked this hotel for amenities and cost... and was sad it wasn’t a better experience. Again though the staff was incredible!