Grandhotel Pupp

Nothing short of extraordinary! The attention to minute details and anticipation of every need is standard here. After all if the hotel was good enough for Bach, Wagner and Kafka it more than did an outstanding job for our family! Thank you!

Always amazing and never disappoints. 2 families, 3 rooms & dog. The location is the best in a quiet part of Karlovy Vary yet close to everything. The staff is professional. We came at the beginning of the season so it was still pretty mellow and definitely not at full capacity. Utilizing the pool & spa and having 4 massages booked. 3 great 1 just ok ( apparently the therapist left the room 3x during the 90 minute massage) not sure why . Also I was going to bring my friends to the Becher’s Bar but they didn’t let us in due to a private event. That was disappointing, we just wanted a night cap and it was not that late & this is not the first time this happened while staying at Pupp. As a guest you should be let in period . We had a little issue with our luggage, but it was handled very professionally by the concierge and I would definitely like to thank him for it ! Over all this is an absolute gem of hotels to stay in and I would encourage anyone to stay here while visiting Karlovy Vary.