Amara

Stayed at the hotel for one night to celebrate our wedding anniversary. Hotel staff was very friendly and welcoming. We took our kids with us and they absolutely loved the indoor pool and kids club.

- we booked 5 rooms and asked to be placed on the same floor. The reception informed that this option is not available, which is understandable, but mentioned that we can easily move between rooms since we have the same elevator. what she did not say is that each one of us had access to their floor only, and this is very deceptive - another issue is, upon check in i used my amex. however the machine did not accept it because of connection issue although i was charged. The receptionist the moment the payment was not confirmed asked me to deal with it and contact “JCC” which is a local entity in Cyprus & i did not know it. I had to insist that she needs to investigate it and the only party i can talk to is my card provider - my biggest issue is that i had to checkout earlier because of a death in my family. I informed the reception a day before for a refund or to apply the cancellation policy. The receptionist promised to come back to me. she never did. However on the day of checkout i asked again and she said that its not possible. I mentioned that it does not make sense since you have a cancellation policy. She referred me to another lady and she said the issue is related to the fact i booked through hotels.com as they will deduct fees anyways if they don’t approve. I asked if hotels.com contacted the hotel to confirm their approval would amara hotel accept to apply the cancellation policy and she confirmed. I called hotels.com and they called amara and they refused

We stayed at Amara last week and had an amazing time. We had two interconnected rooms with amazing bathroom facilities, beds and sea view balconies. The many highlights include the incredible breakfast Buffett, the ladies cooking omelettes deserve a special mention as do the front of House people every morning who looked after us perfectly. The pool team were incredible and nothing was too much trouble. Ignore other reviews about pools as the adult and children pools are well designed and compliment each other perfectly. The best seats are by the sea and we never had any issues getting seats. The housekeepers were outstanding and nothing was too much trouble. We ate in the hotel and locally. Very easy to get a taxi also. A wonderful break and we look forward to returning again. Thank you all.

It was an amazing stay! We went there the whole family, my husband, myself and our 3 kids and son in law, we loved it and thought it was the perfect place for a family vacation (we are a family of adults mind you) We really didn’t want to leave it. Friendly place, relaxing and beautiful.