City Suites & Beach Hotel

The staff was awesome they helped whenever anything was needed. I gave it 2 stars because there was food not wiped out the microwave when we got there, the bed was made the comforter was soft with a black stain after pulling it back the sheets had stains on them. So either they was never changed or permenatly stained. The shower would not get warm all the water temps in the room was barely warm. Missing lightbulbs, lamp didnt work. The front desk closed at night time. The plus side they're near food, across the street from the beach (good for kids), elevator, parking garage, housekeeping, security at night outside in the alley which is the side entrance to the hotel and the entrance and exit to the parking garage and near shopping.

City Suites is located in a perfect location with close proximity to downtown. The check in experience was great and we were greeted with a very warm welcome. Our room was perfect to accommodate our family of 5. When we required extra towels, they weee delivered promptly. Guests traveling from North America need to be prepare with a voltage converter to charge devices. We had a great view as well with the beach just across the street. We were very pleased with the level of service - from the welcome, to showing us our room and arranging transportation - it was the perfect start to our trip. The price point also makes this a great spot to stay in downtown Willemstad.