Valamar Padova Hotel

There is nothing says it’s a family hotel We had a issue and want to talk to the hotel manager, she made it so hard, the front desk called her 3 times, we thought she was home turning out she was just next door in the office. The toilet cover has stains and the bathroom door has yellow spots. Foods are salty, don’t bother booking HB, not worth it.

Horrible stay overall. Gabi at reception gave us an extremely small room and insisted it's a "triple room", I was forced on a very small child-sized bed even though two doubles as a minimum were advertised. I was lied to! Gabi was very rude as well. She told me to come back to reception to complete the checkin after one hour as she was busy checking others in. Gabi asked for full payment even though the hotel stay was already prepaid. She denied knowledge of the prepayment. She asked for payment again in full at checkout, I had to remind her that she already managed to find the prepaid booking the before. The waiter at the breakfast said we are not entitled to breakfast as we don't have a paid for reservation. It was so embarrassing in front of all the other guest. Another waiter came and asked for payment too!! I had to go to reception to clear this! The hotel charges for drinks at the "free breakfast and dinners" so it's not really free. Please listen to my advice and DO NOT STAY here. All staff were rude too. The sauna took our payment and later told us it's only going to be open for an hour but they haven't turned on the heating yet, which will take about 20 min. Trashy and loud music was played around 10 pm under the title "dance show". You are better off in an airbnb.