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Hotel Garden Istra Plava Laguna

4 star hotel
8.4/10 Very Good
(196 verified Hotels.com guest reviews)
See verified family reviews (4)

About the hotel

This smoke-free hotel features a full-service spa, free water park access, and an indoor pool. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge.

Nearby attractions

Located in Umag, Hotel Garden Istra Plava Laguna is near the beach. Umag Town Museum and Lapidarium Museum are cultural highlights, and some of the area's landmarks include Savudrian Lighthouse and Praetorian Palace. Traveling with kids? Consider Aquapark Istralandia, or check out an event or a game at ATP Stella Maris Stadium.

Popular amenities

Family friendly

Free children's club
Free water park access
Indoor pool
Laundry facilities
Playground
Seasonal outdoor pool
Snack bar/deli
Waterslide

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service

Spa

Facials
Manicures and pedicures
Massage - hot stone
Massage - sports
Sauna
Spa open daily
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Free water park access
Full-service spa
Indoor pool
Outdoor tennis court
Playground
Sauna
Seasonal outdoor pool
Shopping

Outdoor

Garden
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Elevator
Front-desk safe
Reception hall

More

Smoke-free property

Nearest Airport

Airplane
Venice Marco Polo Airport
92 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Garden Istra Plava Laguna
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

4 reviews

Review data

5 star reviews

25%

4 star reviews

25%

3 star reviews

25%

2 star reviews

0%

1 star reviews

25%

We have selected a sample of reviews which reflect what families have said about Hotel Garden Istra Plava Laguna

Latest reviews (4)

M

Morten

21 Jul 2023 - 24 Jul 2023
reviewed on hcom

1 out of 5 stars

My family and I stayed for three nights and had a disappointing experience. The most important issue was that the A/C was not working properly. We visited in July so the temperature outside exceeded 30 degrees Celcius. Therefore, it was very concerning for us to find out that the temperature in our room was 28 degrees Celcius when we went to sleep. Moreover, I woke up in the middle of the night because the A/C was so noisy that I thought there was a thunderstorm outside. Next morning I contacted the reception and they said that they would reduce the temperature and that the room would be cooler when we returned from the pool in the afternoon. That was, however, not the case. I was in the contact with the reception on several occasions that afternoon/evening and in the end, at 23:15, they offered us to switch rooms. At that time our kids were sleeping so we agreed to switch the following day (our final night). We were told that we got the coolest suite in the hotel but at night the temperature in the sleeping room was 26 degrees Celcius and very humid - so we had another hot night. When I stay at a so-called high-end 4-star resort then the A/C MUST work flawlessly and the 10% price reduction we received cannot make up for the disappointment. In addition to the A/C issues we had all sorts of other bad experiences such as a dirty pool and the fact that we were refused access to the aqua park facilities even though that was emphasized as free in the hotel description.
M

Marek

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

We enjoyed with our small kids several swimming pools with tubes, club for kids, sport activities for adults and interesting evening animations (musical, magician etc).
L

Lisa

Invalid Date - Invalid Date
reviewed on hcom

4 out of 5 stars

This hotel had the potential to be fives all the way, but unfortunately they don't maintain items very well. Furniture was stained, towels were stained, even the napkins at dinner were worn very thin. The meals were cafeteria, buffet style, which we all enjoyed. The variety of food offered made it nice to try new things, but know there was something you could always rely on. The pools and slides were fun for all, and the kids enjoyed the kids only items! Overall, we probably would go back. The staff was very quick to make the sofa bed for us, and in general it was a great experience, just a bit under maintained!
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