Park Plaza Belvedere Medulin

To summarise - Unable to add another night to the booking via Hotels.com, had to cancel booking and rebook. This then made it more expensive as price had gone up. I was told by hotels.com that this was due to the hotels policy. Reception were unfriendly, I was told nothing about breakfast times or anything useful on arrival.Booked a double room - we arrived and there were two singles. The room was a superior room, not what you would describe as Superior. Safe didn't work. Air conditioning didn't work. Ordered room service, this was dealt with like it was a huge inconvenience and they were rude. Room service tray with dirty plates not removed from room when cleaned the next day. Oh and the best thing, they literally had 100's of children staying at the hotel for a nearby football tournament, the noise was something else. Not what you would hope for on a couple long weekend spa break.

The hotel is too big for the parking capacity and for number of sunbeds. Aroung the pools at 9am already all beds are reserved as well as at the beach. Half of the Superior room is empty with one chairbed, propably prepared for the child beds, therefor the other half is overpacked. The desk fixed to the wall at the bed, no way to move it to the empty place. Some balcony has partialy shaded by a wall. Thats is really bad. And all balcony has a large useless desk on it, which is occupy the half of the balcony. There is no drying line at in a beach hotel... There is no self in the cabinet, ten hanger is definitely not enought...

The hotel was just what I needed, on the the beach with a nice pool & a quiet room. It was packed with people & lots of screaming/playing kids. I slept in so I didn’t have the breakfast but it looked fine & something for everyone. I had a nice lunch in the poolside restaurant & the service was very pleasant.