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Cristal Ballena Boutique Hotel & Spa
3 star hotel
9.6/10 Exceptional
(204 verified Hotels.com guest reviews)
generated by AI based on family reviews
Overview
Cristal Ballena Boutique Hotel & Spa is a highly-rated hotel perfect for families seeking a luxurious and relaxing getaway. Families will appreciate the large pool with surrounding lounging areas and gardens, providing ample space for relaxation and recreation. The hotel's beautiful setting, with abundant wildlife and rainforest paths, offers countless exploration opportunities. While food and drinks are on the higher end, the quality is exceptional, and the family suites are particularly well-regarded.
Guest highlights
The large pool and surrounding garden areas.
The stunning rainforest setting and abundant wildlife, including toucans.
The exceptional quality of food and service.
The family suite.
About the hotel
Hop on Cristal Ballena Boutique Hotel & Spa's free shuttle to the beach or pamper yourself at the resort's full-service spa.
Nearby attractions
Located in Ballena, Cristal Ballena Boutique Hotel & Spa is in a national park and near the beach. The area's natural beauty can be seen at Marino Ballena National Park and Punta Uvita. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with rock climbing and hiking/biking trails nearby.
Popular amenities
Family friendly
Free cribs/infant beds
Laundry facilities
Outdoor pool
Snack bar/deli
Wifi
Available in all rooms: free wifi
Available in some public areas: free wifi
Food and drink
1 bar
1 restaurant and 1 coffee shop/cafe
Free buffet breakfast
Room service available
Spa
Facials
Manicures and pedicures
Massages
Spa open daily
Guest services
Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services
Accessibility
Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
This property does not have elevators
Things to do
Billiards/pool table
Full-service spa
Outdoor pool
Outdoor
Garden
Picnic area
Pool sun loungers
Pool umbrellas
Terrace
Conveniences
Banquet hall
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library
More
Books
Designated smoking areas
Reviews that mention...
Family Reviews
for Cristal Ballena Boutique Hotel & Spa
5 out of 5 stars
4 reviews
Review data
5 star reviews
- 100%
4 star reviews
- 0%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 0%
We have selected a sample of reviews which reflect what families have said about Cristal Ballena Boutique Hotel & Spa
Latest reviews (4)
A
Alexander
12 Aug 2024 - 13 Aug 2024
reviewed on hcom
5 out of 5 stars
This is definitely a 4 star not a 3 star hotel. Pool is really big and great lounging areas and garden around. Toucans are plenty here and easy to spot. Feels like a hidden gem and a truly special place. It is expensive though… particularly drinks and food is definitely a lot higher than in other places. You get what you pay for though and the quality is good. Highly recommend the family suite
J
James
10 Dec 2022 - 15 Dec 2022
reviewed on hcom
5 out of 5 stars
Truely an all inclusive top rated 5 star resort. The staff, the food, the room, the property layout, the vistas, the rain forest paths and walks were all that anyone could ever hope for when experiancing CR. Art work, stone sculptures, flowers, birds and forest rivers made you feel that you were in a adult wonderland. A special thanks to Herbert for his engraciating personality, and to the owner Andreis who was so sweet and and so down to earth. Our lives have changed from this experiance. We are already planing our next stay there and will be bringing family.
F
Frederic
25 Jul 2022 - 28 Jul 2022
reviewed on expedia
5 out of 5 stars
Memorable stay for our family. The surroundings provide countless opportunities to explore the rain forest and the hotel provides a great place to unwind and relax. Great pool and restaurant.
C
Christine
2 May 2022 - 4 May 2022
reviewed on travelocity
5 out of 5 stars
Great friendly staff. Took granddaughter to spa for a nail "treat" but only had gel so they sent someone shopping to purchase regular nail polish that can be used on a child. Fantastic scenery, loads of birds, huge pool, great food & service. Would recommend to anyone.
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