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Crocs Resort & Casino

4 star hotel
Kids stay free
8.4/10 Very Good
(1002 verified Hotels.com guest reviews)
See verified family reviews (14)

generated by AI based on family reviews

Overview

Crocs Resort & Casino is a fantastic option for families seeking a relaxing beach holiday. Families appreciate the resort's cleanliness, spacious pool (with a slide!), and direct beach access. The resort is also praised for its friendly and helpful staff and convenient location, with easy access to Jaco's downtown area. While some guests mention potential noise issues, the overall consensus points to a positive family experience.

Guest highlights

The exceptionally clean rooms and overall property
The large pool, particularly the slide for kids
The friendly and helpful staff
The convenient location and easy beach access

About the hotel

Catch some rays at the beach or spend the day relaxing at Crocs Resort & Casino's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Change of towels is available on request.

Nearby attractions

Crocs Resort & Casino is located on the beach and in an area with good shopping. Canopy Vista Los Suenos Adventure Park and Marina Los Sueños are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Jaco Beach and Rainforest Adventures Costa Rica Pacific Park. Neo Fauna and Hacienda las Agujas are also worth visiting. Discover the area's water adventures with scuba diving and water skiing nearby, or enjoy the great outdoors with horse riding and mountain biking. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Free cribs/infant beds
Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 25+ mbps

Food and drink

1 poolside bar and 1 bar
3 restaurants and 1 coffee shop/cafe
Free buffet breakfast available daily 7:00 am–9:30 am

Spa

4 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Spa open daily

Guest services

24-hour front desk
Change of towels (on request)
Concierge services
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

Beach volleyball
Billiards/pool table
Ecotours
Fitness center
Full-service spa
Outdoor pool
Spa tub

Outdoor

Beachfront location
Garden
Outdoor entertainment area
Outdoor furniture
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Reception hall

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Juan Santamaria International Airport
63 km from this hotel
map

Reviews that mention...

Family Reviews

for Crocs Resort & Casino
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

14 reviews

Review data

5 star reviews

57%

4 star reviews

29%

3 star reviews

0%

2 star reviews

7%

1 star reviews

7%

We have selected a sample of reviews which reflect what families have said about Crocs Resort & Casino

Showing 1 - 10 of 14 reviews

Latest reviews (14)

V

Victor

20 Jun 2024 - 25 Jun 2024
reviewed on hcom

4 out of 5 stars

Very cleanly with a very friendly and helpful staff. Perfect place for a family vacation; off the main drag but with a long beachfront and nice pools.
R

RICHARD

18 Apr 2024 - 19 Apr 2024
reviewed on expedia

5 out of 5 stars

Great place to stay either for family couple or single
C

Christopher

12 Mar 2024 - 16 Mar 2024
reviewed on hcom

5 out of 5 stars

I love this hotel! We stayed four nights. Everything was great - the ease of parking, friendly check-in, cleanliness and fabulous pool. Walk straight from the pool onto the beach or take a quick walk to downtown Jaco. The hotel is good for families, couples or singles alike. I would stay here again.
m

marc

14 Feb 2024 - 18 Feb 2024
reviewed on hcom

5 out of 5 stars

Great ‘family value’ hotel. The property is outrageously clean the rooms are dang spotless. Can I hire these room service lady’s for my place? It has one of the biggest and best pools I have been to. Walk able to the more busy side of town 30 minute beach walk or $5 or less uber. The fruit selection for breakfast is worth the price of admission itself though dont forget you can order an omelette that I recommended.
C

Charlotte

26 Jan 2024 - 29 Jan 2024
reviewed on expedia

5 out of 5 stars

This is a beautiful and well-maintained property with something for everyone, including families. My issue was extending my stay for an extra night and being charged twice what the room cost beforehand. That was a bit over the top!
C

Christopher

28 Oct 2023 - 29 Oct 2023
reviewed on expedia

4 out of 5 stars

Very clean and friendly. Excellent pool with slide for kids. Beach is accessible from hotel.
D

Danielle

29 Jul 2023 - 5 Aug 2023
reviewed on expedia

5 out of 5 stars

My husband and I just returned from a wonderful week at the Crocs resort. We couldn't have had a better experinece. To begin with - the staff and service they provided was amazing. Special call outs to Oscar, Minor, Fabian, David, Erickson, and Alejandra. They felt like family by the time we left. The hotel was very clean and comfortable. The pool area was so nice and relaxing and we loved that we could have food and drinks right there. Deliciously fresh food. The beach was right outside of the pool area and very accessible. We liked that we could walk to the downtown area or take a cab if needed. Would highly recommend this hotel to anyone considering staying on Jaco Beach.
K

Kevin

22 Mar 2023 - 27 Mar 2023
reviewed on expedia

5 out of 5 stars

Crocs turned out to be a fabulous choice for us. We are planning to load up the entire family and return in December. Thinking we would pick this destination over Hawaii. Many great staff members that were really kind and went out of their way to make our trip great.
S

SAMEER

19 Mar 2023 - 20 Mar 2023
reviewed on hcom

5 out of 5 stars

Our stay at Croc’s was great! Everything was amazing - the view, the room, the food, the pool. We had a great time inspite of being there only for 1 night. Also very close to the Jaco walk yet very safe and family friendly. Would definitely love to stay again!
J

Jeannette

10 Dec 2022 - 11 Dec 2022
reviewed on expedia

1 out of 5 stars

1 45 am american man negotiating price with 2 prostitutes and music very loud Then all kind of sex sounds I have 2 kids! Nobody answers the phone.
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