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NH Cali Royal
4 star hotel
Connecting rooms
8.2/10 Very Good
(1001 verified Hotels.com guest reviews)
generated by AI based on family reviews
Overview
The NH Cali Royal is a popular hotel with many guests describing the staff as friendly and helpful, creating a welcoming atmosphere. The hotel boasts a convenient location, close to Unicentral Mall, offering a variety of attractions and activities nearby. While some reviews mention outdated rooms, many guests highlight the positive experiences with the staff and the hotel's overall atmosphere.
Guest highlights
The incredibly friendly and helpful staff who treat guests like family
The hotel's convenient location near Unicentral Mall, providing easy access to various attractions and activities
About the hotel
This hotel features an outdoor pool, a restaurant, and a 24-hour health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a steam room, and a 24-hour business center are onsite.
Nearby attractions
NH Cali Royal is located in Ciudad Jardin, a neighborhood in Cali, and is in a shopping district. Loma de la Cruz Park and Los Cristales Outdoor Theater are cultural highlights, and some of the area's landmarks include Torre Mudejar and Merced Church. Looking to enjoy an event or a game while in town? See what's happening at Canaveralejo Bullring or Olympic Stadium Pascual Guerrero.
Popular amenities
Family friendly
Free cribs/infant beds
Laundry facilities
Outdoor pool
Refrigerator
Wifi
Available in all rooms: free wifi
Available in some public areas: free wifi
Food and drink
1 bar
1 restaurant
24-hour room service
Buffet breakfast available for a fee daily: cop 33907-75311 per person
Coffee/tea in common area(s)
Spa
Massages
Turkish bath/hammam
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair accessible (may have limitations)
Things to do
24-hour health club
Outdoor pool
Spa services
Spa tub
Steam room
Outdoor
Garden
Terrace
Conveniences
Elevator
Free newspapers in lobby
Front-desk safe
More
Designated smoking areas (fines apply)
Tv in lobby
Nearest Airport
Cali / Alfonso Bonillaaragon
26 km from this hotel
Reviews that mention...
Family Reviews
for NH Cali Royal
4 out of 5 stars
9 reviews
Review data
5 star reviews
- 44%
4 star reviews
- 33%
3 star reviews
- 11%
2 star reviews
- 11%
1 star reviews
- 0%
We have selected a sample of reviews which reflect what families have said about NH Cali Royal
Latest reviews (9)
R
Raul
19 May 2024 - 20 May 2024
reviewed on expedia
5 out of 5 stars
All staff are very friendly and treat you like a family member.
L
Lynn
23 Apr 2024 - 26 Apr 2024
reviewed on hcom
3 out of 5 stars
Looked good in common parts but very old fashioned rooms.Threadbare towels.Dangerous **** for children as full length sliding windows lead to a dangerous drop.Needs updating desperately.
J
Jonathan
20 Jul 2023 - 23 Jul 2023
reviewed on expedia
5 out of 5 stars
No complaints maybe some suggestions. More weights in the weight room maybe better hours also. Other than that this place is great close to the unicentral mall tons of stuff to do my family loves this place
L
Luz M
10 Jul 2023 - 15 Jul 2023
reviewed on expedia
4 out of 5 stars
I stay at this hotel at least 4 times a year, and although the staff and general areas are excellent, the rooms are outdated and smell like humidity. I always stay at a junior suite
P
Pena
30 Jun 2023 - 4 Jul 2023
reviewed on hcom
4 out of 5 stars
was grate but one thing employee was rude and I felt he was harassing me and my kids
C
Carlos
3 Mar 2023 - 12 Mar 2023
reviewed on hcom
4 out of 5 stars
In general, the services and facilities are good.
Some important observations:
-The condition of the furniture at the lobby is verry poor (dirty and look old).
-All the time we found de same group of people eating in the lobby and using this as their own family living area.
-One day, we found a lady sleeping on the sofa that is located next to de piano with a lot of bags of food on the tables.
We have been using this beautiful hotel for the past three years, and this is the first time we noticed this inconvenience.
Thank you.
C
Carlos
18 Jan 2023 - 20 Jan 2023
reviewed on hcom
5 out of 5 stars
Very nice place. Good location. Very friendly stuff.
This is my 4th opportunity to be here. I recommend this hotel to my friends and family all time.
J
Jhon
14 Nov 2022 - 17 Nov 2022
reviewed on expedia
2 out of 5 stars
Property lacks of maintenance and the minimum conditions to be a 4 star hotel. AC wasn't working, pool out of service for most of my family stay. Food was ok but pricey and the burgers very salty.
You can see the poor management of this hotel. I had to change room 3 times because the two initially assigned had some major issues.
S
Shaun
18 Apr 2019 - 11 May 2019
reviewed on hcom
5 out of 5 stars
Fantastic hotel with special people working there, Fabio, Ana, Margarita, Jasmine and Wilmar amongst others all treat you like family and can’t do enough to help you and make your stay a special one. I can not recommend highly enough!
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