Hotel Estelar Altamira

From the moment we arrived everyone greeted us with a happy smile. The front desk staff is very helpful, our kids then proceeded to go to the pool without going upstairs to the room first, the pool staff was amazing specially Miguel who was the staff coordinator for kids activities, then the front desk manager actually came out to greet us which was a plus. Would definitely come back here. This is our second year staying here and it’s amazing. The food options are good because they have a sushi bar, open breakfast Gabriel, Jonathan, Sofia And there are many more that I can mention were simply the best.

It is a nice place to stay with family.

This property is beautiful and all the staff is so nice and helpful and they’re always striving to do their best. The room was nice and it was perfect for me and my family, we all slept comfortably and the view was unbeatable. Absolutely breath taking. There were so many activities for everyone in the family. Had a wonderful time. I definitely recommend it to everyone

Pricey, but decent place. Staff at the reception were all very young kids, inexperienced and giggly, making fun of my lack of Spanish skills. We had a triple room for 2 adults + Child but they made us pay 14000 cop for the child. I thought the booking should have had it and I thought that was unfair. Tacky extra bed given. Great pool. Strange that there was no coffee maker in the room or complimentary coffee at the reception.

With my family we frequent the Estelar Hotels in Colombia in our travels, we had previously booked via Expedia chat for the Christmas event in the city of Ibague Hotel Estelar Altamira, when we arrived at the hotel to check in they confirmed that we did not have our reservations available. It is a pity, they looked for responsible everywhere but no solution, finally we were left without the meeting and with Christmas in our rooms. Surely we will not choose this option for our trips again. Thanks to Estelar Hotels for making our Christmas unforgettable.