Hotel Capellan de Getsemani

We had a great time in Cartagena which started each day with our breakfast in the hotel restaurant. All of the people working in this hotel are welcoming, polite and helpful. Each time we walked in or out of the hotel I was greeted by name. I celebrated my birthday while in Cartagena and the hotel staff found me at the pool with a piece of cake to sing happy birthday to me - what attention to detail! Noticing the date of my birthday without being told by anyone from my family. The hotel is clean and very well located. We were able to walk to all of the restaurants we went to. The hotel staff helped us arrange airport transfers for both our arrival and departure. Quickly responding to requests I sent through Hotels.com messaging. I would happily stay at Hotel Capellan de Getsemani again.

The hotel ambiance, design and location was amazing. The staff went above and beyond especially the officer that was stationed outside of the hotel. He would go out of his way to make sure our family was safe and comfortable leaving and entering the hotel. The only downfall was the hotel not willing to accommodate the days we missed due to our flights being canceled multiple times.

I would recommend this hotel for couples looking to be in the Getsemani area. Or with older kids. For families with younger kids I found it didn’t have the best amenities and for the too the family suite stairs were quite dangerous, as it had no closed railing. When I came in also they used a very strong smelling eucalyptus based cleaning product which stung my eyes. The manager was very helpful and supported the cleaning of the room to remove scent. Breakfast was excellent. I would recommend checking out the Silvia restaurant nearby as well as the whole area. Big thanks to the manager Tatiana for helping us.

This was our second stay at the Getsemani and we wanted to share the experience with our friends and family. Everybody thoroughly enjoyed themselves. Thanks so much.