Four Seasons Hotel Hangzhou at West Lake

About the hotel

2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free wired Internet in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.

Nearby attractions

Located on a lake, Four Seasons Hotel Hangzhou at West Lake is in Xihu neighborhood and is connected to a shopping center. Yui Fei Temple and Xiling Seal Engraves Society are notable landmarks, and the area's natural beauty can be seen at Hangzhou Botanical Garden and Quyuan Park. Traveling with kids? Consider Xihu Tiandi and Zhejiang Science and Technology Museum. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

Popular amenities

Family friendly

Arcade/game room

Baby bath

Babysitting (surcharge)

Children's dinnerware

Children's games

Children's toys

Dvd player

Free children's club

Free cribs/infant beds

Highchair

Indoor pool

Laundry facilities

Rollaway/extra beds (surcharge)

Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wired internet

In-room wifi speed: 100+ mbps (good for 1–2 people or up to 6 devices)

Food and drink

1 bar

2 restaurants

24-hour room service

Buffet breakfast available for a fee daily 6:30 am–11:30 am: cny 285 for adults and cny 143 for children

Spa

9 treatment rooms

Aromatherapy

Body scrubs

Body treatments

Body wraps

Couples treatment room(s)

Facials

Hydrotherapy

Manicures and pedicures

Massage/treatment rooms

Massages

Spa open daily

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Hair salon

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Turndown service

Wedding services

Accessibility

Accessible bathroom (select rooms)

Accessible bathtub

Grab bar in bathtub

Handrails in stairways

Height-adjustable showerhead

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Stair-free path to entrance

Wheelchair accessible (may have limitations)

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible spa

Wheelchairs available on site

Things to do

Aerobics classes

Arcade/game room

Fitness center

Free bicycle rentals

Full-service spa

Indoor pool

Lifeguards on site

Sauna

Steam room

Yoga classes

Outdoor

Garden

Lifeguards on site

Terrace

Conveniences

Atm/banking services

Banquet hall

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

Lockers available

More

Couples dining

Smoke-free property

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Nearest Airport

Hangzhou Xiaoshan International Airport

30 km from this hotel

Reviews that mention...

All reviews (1)staff (1)

Family Reviews

for Four Seasons Hotel Hangzhou at West Lake

5 out of 5 stars

1 reviews

Review data

5 star reviews

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We have selected a sample of reviews which reflect what families have said about Four Seasons Hotel Hangzhou at West Lake

Latest reviews (1)

L

Lam

5 Oct 2018 - 7 Oct 2018

reviewed on expedia

5 out of 5 stars

My family and I had a most wonderful experience at the Four Seasons Hangzhou 2 weeks back. The hotel grounds and rooms were beautiful - great effort in retaining traditional oriental architecture but with modern conveniences. Our experience was also greatly enhanced by the 6-star service which the Four Seasons Hangzhou staff provided, from the manager to the reception and concierge staff, the executive chefs and the restaurant staff! They were all incredibly warm, helpful and knowledgeable and never failed to amaze me by being able to anticipate my every need and going out of their way to assist me, always with a smile!. Overall, this was one of my best hotel stays in my many years of hotel stays around the world.