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Crowne Plaza Kunming City Centre, an IHG Hotel

4 1/2 star hotel
8.6/10 Excellent
(183 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

3 restaurants, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area.

Nearby attractions

Crowne Plaza Kunming City Centre, an IHG Hotel is located in Kunming City Centre, a neighborhood in Kunming, and is in a shopping district and on the riverwalk. Notable landmarks in the area include East Pagoda and West Pagoda.

Popular amenities

Family friendly

Grocery/convenience store
Laundry facilities
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
24-hour room service
3 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6:30 am–10:30 am: cny 158 for adults and cny 79 for children
Coffee/tea in common area(s)

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Turndown service

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways

Things to do

Fitness center
Shopping mall

Conveniences

Atm/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store

More

Designated smoking areas

Nearest Airport

Airplane
Kunming Changshui International Airport
23 km from this hotel
map

Reviews that mention...

Family Reviews

for Crowne Plaza Kunming City Centre, an IHG Hotel
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1 out of 5 stars

1 reviews

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We have selected a sample of reviews which reflect what families have said about Crowne Plaza Kunming City Centre, an IHG Hotel

Latest reviews (1)

P

Peter

9 Nov 2018 - 11 Nov 2018
reviewed on hcom

1 out of 5 stars

When you stay at a place, the location, overall rating, and cleanliness definitely matter. But what leaves the lasting impression and creates returning customers is the service. This is where the Kunming Crowne Plaza failed. It's the little things that occurred that seemed to be incessantly bothersome. The maid seemed to come into the room multiple times per day and shut off the power. The writing on the light switches was rubbed off so you never had any idea how to turn on or off the lights. I ended up just keeping them all off because it was never clear which switch did what. I did laundry while I was there, and it came back smelling (and I kid you not) gasoline! I literally had to keep my "clean" laundry in the hall because it fumigated my entire room. In the Crowne Plaza's defense, they did submit my laundry to be cleaned again that same day, but this was beginning at 7:00pm now. Thus, it came back to me at midnight--when I was sleeping. Also a disruption. And then, it smelled exactly the same. I kept it in the laundry bags, rolled it up into a ball and put it in the plastic laundry bag in the room. I'll deal with it when I get home. And they only offered a 10% discount instead of waiving the charge. Then they took it upon themselves to wake me up by repeatedly knocking on the door until I woke up, got out of bed, and answered the door. I did not request this and found it very intrusive.
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