DoubleTree by Hilton Chengdu - Longquanyi

I travel southeast Asia often. We prepaid a two day stay at this hotel. Our plane coming from Vietnam had Mechanical problems and it was returned back to Vietnam. This caused us to be late. We did not arrive at the hotel until 8 am. Because we were late, we were told our reservation was cancelled. This was prepaid and guaranteed. With a long delayed flight and two kids, not having a reservation that was prepaid and guaranteed was not good. The hotel itself was very nice and the staff were friendly.

Wonderful service and excellent hotel overall. Paul Liu made sure our family of 5, with 3 kids (7, 9 and 11), was treated like VIPs while we stayed in our spacious, comfortable and modern two bedroom suite. The staff is very attentive and the restaurants are delicious. We tried their Japanese restaurant the first night and it was a good change of pace from daily Chinese food on a long China journey. Their Hot Pot Restaurant was excellent and offered lots of unique local dishes to try. Breakfast Buffet is a must with western and Chinese dishes aplenty. Overall I highly recommend the hotel. Thank you staff and again Paul went above and beyond for us to have a pleasant experience.