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Moonlo Hotel

4 star hotel
Kids stay free
9.4/10 Exceptional
(293 verified Hotels.com guest reviews)
See verified family reviews (9)

About the hotel

This smoke-free hotel features a restaurant, a fitness center, and a conference center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a complimentary children's club, a business center, and conference space.

Nearby attractions

Moonlo Hotel is located in Pudong, a neighborhood in Shanghai, and is in the entertainment district and near the airport. The Bund and Nanjing Road Shopping District are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Shanghai Disneyland© and Shanghai WIld Animal Park. Traveling with kids? Consider Shanghai Pudong Meteorological Science Exhibition Centre and Shanghai Science and Technology Museum.

Popular amenities

Family friendly

Children's books
Children's toys
Free children's club
Laundry facilities
Rollaway/extra beds (surcharge)
Soundproofed rooms
Washer/dryer

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
Buffet breakfast available for a fee weekdays 7:00 am–11:00 am: cny 58 for adults and cny 29 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Turndown service

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair-accessible parking

Things to do

Fitness center
Shopping mall

Outdoor

Garden
Terrace

Conveniences

Elevator
Front-desk safe
Library

More

Smoke-free property

Nearest Airports

Airplane
Shanghai Pudong International Airport
7 km from this hotel
Shanghai Hongqiao International Airport
39 km from this hotel
map

Reviews that mention...

Family Reviews

for Moonlo Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

89%

4 star reviews

0%

3 star reviews

0%

2 star reviews

11%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Moonlo Hotel

Latest reviews (9)

R

Rocco Mark

15 Aug 2024 - 16 Aug 2024
reviewed on hcom

5 out of 5 stars

This was a very different experience. My reccommendation the Ducky room for families.
Y

Yutian

27 Apr 2024 - 28 Apr 2024
reviewed on expedia

5 out of 5 stars

I had the best experience staying here with the family. All the staff have been super helpful. We went to the breakfast quite late and the owner has offered to cook extra dishes just for us. It was raining when we leave and the owner and a staff member walked us to the shuttle bus with an umbrella. On top of the friendly staff, the interior of the hotel is full of characters. Highly recommended to all and we’ll surely be back again.
H

HYUNGJIN

9 Mar 2024 - 10 Mar 2024
reviewed on hcom

2 out of 5 stars

This hotel is not for a business trip, recommend for family trip
j

jianjiang

30 Dec 2023 - 31 Dec 2023
reviewed on expedia

5 out of 5 stars

A very unique hotel, the family room is very suitable for vacation travel with children. A family of three or four would be very comfortable in one room. The breakfast was also very good and the waiters were very warm and friendly. I will choose this hotel next time.
W

Wang

12 Dec 2023 - 13 Dec 2023
reviewed on expedia

5 out of 5 stars

Was on a overnight connection at PVG, and booked this hotel. Overall it was a satisfactory stay. Their airport shuttle service was quick and convenient, and the staff there were all very friendly and helpful. Their breakfast was beyond expectation, and facilities within and around the hotel were comprehensive. We booked a family suite, and the room was a little smaller than we anticipated, but it didn't bother much. Regardless of the language you speak, the staff would be able to serve you well. Will definitely come back again for next PVG trip.
M

Mason

27 Oct 2023 - 28 Oct 2023
reviewed on expedia

5 out of 5 stars

This is a very elegant and beautiful family run hotel… the room was incredible, everything from the wonderful walk-in shower room to the huge, amazingly comfortable bed and especially the pillows ! The interior design is so unique and heartwarming … it’s exceptional. Finally … the breakfast is unbelievably fresh, with a great variety of dishes and so delicious that I would go back just to eat there !!! And very Impressed with the staff … so kind and polite and helpful. Finally, the shuttle is perfectly on time from and to the airport. I strongly recommend to you this wonderful boutique hotel !!!
T

Timothy

5 Oct 2023 - 6 Oct 2023
reviewed on expedia

5 out of 5 stars

What a hidden gem this hotel was. Perfect for our 15 hour stopover in Shanghai. The staff allowed us to check in around 9am, which we were so grateful for. The family room had two huge king beds and the staff were AMAZING. I'm not sure of the name of the young guy at reception who speaks English but he had the best energy and was so kind and helpful and also made sure that we had breakfast which was so yum. Make sure you head to the wonton/noodle/omelette section of the breakfast because it's incredible. I wish we could have stayed another night or two but we had to catch our flight to Sydney. It was a little tricky trying to get the shuttle there so we just caught a cab but the shuttle back to the airport was clean, on time and free! Love this property so much. Thanks for having us.
L

Li Hwee Jacqueline

1 Sept 2023 - 2 Sept 2023
reviewed on orbitz

5 out of 5 stars

Having a 16hr transit from Shanghai to Chengdu, i decided to book a nearby hotel and i picked Moonlo, which is about 15 min away. Airport pickup can be quite a challenge as they are not allow to pick you up from Pudong T1 and you have to navigate your own way to T2. Pudong airport is big and arriving at midnight, most of the glass door leading to T2 were closed, you will have to walk to door 4, thru a long linked bridge to reach T2 carpark and the driver will meet you at level 1, H6 pillar. A good 15 min walk with all your luggages, I am glad i finally meet my driver (a very friendly driver i must say) and thereafter, everything im going to say about the hotel is 5stars. The room is clean, very clean actually. Staff all very friendly and nice, you feel like you are being treated like their family. Ms Yang greeted me at the breakfast lounge the next morning and she sure made my noodles extra tasty by adding some very nice seaweed from fujian, some dried tiny prawn and seasoning. I empty up the big bowl. The chef, 阿姨 i call her, made me some very delicious wanton too 现点现做馄饨 . I would say their top notch service make it all worthwhile.
I

Irene

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

My family and I Loved the ambience
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