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Hyatt On The Bund

5 star hotel
Connecting rooms
8.6/10 Excellent
(836 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

6 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Change of towels is available on request.

Nearby attractions

Hyatt On The Bund is located in Hongkou District, a neighborhood in Shanghai, and is in the entertainment district and near a metro station. Huxinting Tea House and Shanghai Old Street are local landmarks, and the area's natural beauty can be seen at Yu Garden and Pudong Riverside Promenade and Park. Great World Entertainment Center and Shanghai Natural History Museum are also worth visiting.

Popular amenities

Family friendly

Baby bath
Children's dinnerware
Free cribs/infant beds
Indoor pool
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi, wired internet (cny 120 per day)
Available in some public areas: free wifi

Food and drink

1 bar
24-hour room service
6 restaurants and 1 coffee shop/cafe
Full breakfast available for a fee daily 6:00 am–10:30 am: cny 248 per person

Spa

12 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Sauna
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

Fitness center
Full-service spa
Indoor pool
Lifeguards on site
Sauna
Spa tub
Steam room

Outdoor

Lifeguards on site
Outdoor entertainment area
Rooftop terrace

Conveniences

Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall

More

Couples dining
Romance packages available
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Shanghai Hongqiao International Airport
16 km from this hotel
Shanghai Pudong International Airport
32 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt On The Bund
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

1 reviews

Review data

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We have selected a sample of reviews which reflect what families have said about Hyatt On The Bund

Latest reviews (1)

A

19 Aug 2021 - 20 Aug 2021
reviewed on hcom

4 out of 5 stars

Service was quite poor from the door. My family had 5 large suitcases and some bags but we waited for a while for a bellboy or any staff at the entrance of the hotel. Had to go in and ask the person checking temperature to help and bring a trolley as well. Later, one of the staff came to help luckily but did not expect this from a five star hotel since every other hotel we have been in SH or else where had great luggage service. I told the staff at reception about the luggage situation and was totally ignored. The only saving grace was the view of the bund, the bar and the facilities: swimming pool and hot tub. Staff at the fitness facilities were super friendly.
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