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Crowne Plaza Suzhou, an IHG Hotel

5 star hotel
9.4/10 Exceptional
(144 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

5 restaurants, a marina, and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.

Nearby attractions

Crowne Plaza Suzhou, an IHG Hotel is located in Park Huxi, a neighborhood in Suzhou, and is near a metro station and on a lake. Suzhou Center and In City Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jinji Lake and Suzhou City Moat. Ferris Wheel Paradise and Couple's Retreat Garden are also worth visiting. Take an opportunity to explore the area for water adventures such as boat tours.

Popular amenities

Family friendly

Arcade/game room
Grocery/convenience store
Indoor pool
Laundry facilities
Refrigerator
Seasonal outdoor pool
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
5 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6 am–10:30 am: cny 170 per person
Coffee/tea in common area(s)
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible path of travel

Things to do

Arcade/game room
Fitness center
Indoor pool
Sauna
Seasonal outdoor pool
Shopping
Steam room

Outdoor

Garden
Marina onsite
Rooftop terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Designated smoking areas

Nearest Airport

Airplane
Shanghai Hongqiao International Airport
64 km from this hotel
map

Reviews that mention...

Family Reviews

for Crowne Plaza Suzhou, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

3 reviews

Review data

5 star reviews

67%

4 star reviews

33%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Crowne Plaza Suzhou, an IHG Hotel

Latest reviews (3)

w

winnie

10 Jul 2024 - 12 Jul 2024
reviewed on hcom

4 out of 5 stars

Great location near Suzhou biggest mall, lots of restaurants, shops, and activites for kids. They upgraded us to a family suite with great views and a bunk bed for the small kiddos. Their customer service was great.
N

Ning

24 Jun 2024 - 26 Jun 2024
reviewed on hcom

5 out of 5 stars

Highly recommend, everything’s perfect for family trip!
D

David

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

My family and I spent weekend touring Suzhou and this hotel was an excellent choice. Great service, excellent food and with metro line within walking distance, we were only a fifteen minute trip from city centre. Ideal location and would definitely go back again.
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