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Shangri-La Suzhou

5 star hotel
9/10 Excellent
(162 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

Along with 3 restaurants, this hotel has an indoor pool and a health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.

Nearby attractions

Located in Huqiu District neighborhood, Shangri-La Suzhou is connected to a shopping center. Travelers eager for a bit of culture can stop by Suzhou Museum, while those wishing to experience the area's natural beauty can explore Lingering Garden and Humble Administrator's Garden. Traveling with kids? Consider Soody Candy Land and Baimajian Ecological Garden. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Arcade/game room
Babysitting (surcharge)
Children's pool
Free cribs/infant beds
In-room child care (surcharge)
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
3 restaurants and 1 coffee shop/cafe
Breakfast available for a fee: cny 128 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Wheelchair-accessible path of travel

Things to do

24-hour fitness center
Arcade/game room
Children's pool
Indoor pool
Outdoor tennis court
Sauna
Shopping
Spa tub
Steam room
Tennis

Outdoor

Garden

Conveniences

Atm/banking services
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand

More

Designated smoking areas

Nearest Airport

Airplane
Shanghai Hongqiao International Airport
75 km from this hotel
map

Reviews that mention...

Family Reviews

for Shangri-La Suzhou
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

50%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Shangri-La Suzhou

Latest reviews (2)

K

Khelu

15 Dec 2019 - 17 Dec 2019
reviewed on hcom

5 out of 5 stars

Overall nice stay. Only but far away from City. But our family has fun. Thank you to all the staff.
W

W. Y.

Invalid Date - Invalid Date
reviewed on orbitz

4 out of 5 stars

Sorry, please don't let the kids run in the lobby. It is very dangerous and noice.
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