Zhangjiajie Huatian Hotel

We were upgraded to a doremon suite when the hotel saw that we had kids. Tina at the front desk was absolutely amazing. She went out of her way during our stay and to make sure that we got to the airport on time. Everyone should have someone like her on their team. The hotel does not have 24 hours room service. And the city closes early. But one of the bell boys personally took my husband to the local KFC to get some food. The customer service, despite the language barrier is the most homeliest that I have ever experienced. The hotel is old. Room was large and the view is fantastic. They have everything there for you - but it’s not the most luxurious in terms of finishings. It’s the best hotel in downtown and 5 minutes walk away from the cable car and the downtown street of restaurants.