Hilton Xiamen

My family stayed at the Hilton in Xiamen for a relaxing holiday. We chose this location because it was a western hotel also because of the pool. Unfortunately a few incidents can make a hotel stay unpleasant despite the nice facilities. One evening we went to the pool and were told by the staff that our swimwear was not appropriate for the pool. We were wearing western style board shorts. We were very frustrated with the language barrier and being told to change. We went back to the room and called the manager. Apparently earlier another customer complained because these were not customary swimwear in pools. Other people were wearing similar swimwear at the time. The manager's solution was for us to wear the speedo type swimwear that they sold at the desk. Other customers were not wearing this swimwear. We felt singled out and annoyed. The management was not helpful with a resolution.

Pleasant stay. Nice beds n room is spacious. Shower is good. Frontdesk bit lack of manpower. Nice mall with cafe and chill environment. Supermarket in mall. Swimming pool bit small. Gym facility is not complete. Some muscle training machines are lacking. No supervision in the gym despite lots of naughty kids dashing around and playing with gym machines. No staff to instruct or intervene which is totally disappointing. Gym staff is just hiding and enjoying their own time I presume