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Hotel Boutique Castillo Rojo

4 star hotel
Kids stay free
Connecting rooms
9.6/10 Exceptional
(507 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Hotel Boutique Castillo Rojo is a wonderful option for families, praised for its excellent location, helpful staff, and comfortable rooms. While there is no elevator, families have found the staff to be incredibly accommodating and supportive. The hotel's beautiful design and comfortable lounge are additional highlights. The warm and friendly atmosphere ensures a welcoming stay for all.

Guest highlights

The exceptionally helpful and accommodating staff who went above and beyond to assist with tours, taxis, and restaurant recommendations.
The comfortable and beautiful rooms, perfect for families.
The welcoming and comfortable lounge area.
The convenient location for exploring the city.

About the hotel

Skiing and snowboarding are not the only attractions at Hotel Boutique Castillo Rojo, where you can sip cocktails at the bar/lounge and take advantage of a complimentary reception and complimentary wireless Internet access.

Nearby attractions

Hotel Boutique Castillo Rojo is located in Bellavista, a neighborhood in Santiago, and is in the entertainment district and near a metro station. La Chascona and National Archive are local landmarks, and travelers looking to shop may want to visit Patio Bellavista and Lastarria District. Traveling with kids? Consider Chilean National Zoo, or check out an event or a game at Hipodromo Chile. Enjoy the great outdoors with ecotours and hiking/biking trails, or hop on a bike rental nearby and explore all the area has to offer.

Popular amenities

Family friendly

Babysitting (surcharge)
Laundry facilities
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
2 restaurants
Coffee/tea in common area(s)
Free continental breakfast available daily 8:00 am–10:30 am
Free daily reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Wheelchair-accessible parking

Things to do

Winery release events

Outdoor

Garden
Terrace

Conveniences

Front-desk safe

More

Romance packages available
Smoke-free property

Nearest Airport

Airplane
Comodoro Arturo Merino Benitez International Airport
15 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Boutique Castillo Rojo
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

4 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Boutique Castillo Rojo

Latest reviews (4)

M

Montserrat

15 Apr 2024 - 16 Apr 2024
reviewed on expedia

5 out of 5 stars

It has a great location to explore the city. Staff have been amiable, knowledgeable, and clear about directions and support in all sorts of things we need as a big family group traveling together. We will highly recommend it! Lautaro at the front desk was extremely great to us. We are traveling with a baby, and I would’ve checked the stairs (no elevator) situation, especially for family members with mobility problems. But once here, we didn't change our booking; we are extending our stay.
R

Ronald

20 Feb 2024 - 29 Feb 2024
reviewed on hcom

5 out of 5 stars

We love Castillo Rojo!! It is a beautiful hotel and the staff are absolutely amazing - impossible for them to be more helpful. They arranged tours, taxis and suggested restaurants and always followed up with us to see how everything. Barbara and Erica were particularly helpful . It felt like we were with family. The Hotel itself is very beautiful. The lounge was very comfortable and the wine hour was a wonderful touch to meet fellow guests and exchange travel stories. The bed was the most comfortable ever and the sheets were so crisp and pristine - we slept like a dream each night!! We stayed 8 days and have taken a w day side trip, but will return for 2 additional nights before heading home from our travels - very much looking forward to our return!!
M

Morgan

19 Aug 2022 - 20 Aug 2022
reviewed on hcom

5 out of 5 stars

Excellent room for a family of four with two small kiddos; free parking and accommodating staff!
R

Roger

24 Jul 2017 - 26 Jul 2017
reviewed on expedia

5 out of 5 stars

This is a hotel based on quality service and the staff, led by Sebastian really bend over backwards for you. Whether its giving you tips, arranging tours, restaurants or transfers, the boutique accommodation is fantastic. WE loved it! For us you could tell that this a family owned hotel and its reputation on service is impeccable. It is also surrounded by quality restaurants and bars within 2 minutes walk and the neighbourhood is safe and welcoming. A truly great experience.
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