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Termas Puyehue Wellness & Spa Resort

4 star hotel
Kids stay free
Connecting rooms
9.2/10 Wonderful
(94 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Termas Puyehue Wellness & Spa Resort is a sprawling lodge-style hotel set in beautiful grounds overlooking Lago Puyehue. While it may be lively with families, it offers a great deal for those seeking a relaxing spa break. The resort boasts a fantastic thermal spa with indoor and outdoor pools, plus plenty of activities to keep children entertained. These include biking, horse riding, bowling, and a games room with table football and ping pong. The resort is also a great base for exploring the surrounding national park.

Guest highlights

The thermal spa with indoor and outdoor pools
Numerous activities for kids, including biking, horse riding, bowling, and a games room with table football and ping pong
The beautiful grounds and location, perfect for exploring the national park

About the hotel

2 outdoor pools, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a restaurant, a fitness center, and a bar/lounge.

Nearby attractions

In a rural area and in a national park, Termas Puyehue Wellness & Spa Resort is in an area with good shopping. While the natural beauty of Puyehue National Park and Lake Puyehue can be enjoyed by anyone, those looking for an activity can check out Antillanca Ski Resort. <br>Discover the area's water adventures with kayaking and fishing nearby, or enjoy the great outdoors with ecotours.

Popular amenities

Family friendly

2 outdoor pools
Arcade/game room
Bowling alley
Indoor pool
Laundry facilities
Mini golf
Playground
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Free buffet breakfast available daily 7:30 am–10:30 am
Free daily reception
Room service available

Spa

4 treatment rooms
Body scrubs
Body treatments
Body wraps
Facials
Hot springs/mineral springs
Manicures and pedicures
Massage/treatment rooms
Massages
Sauna
Spa open daily
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Hair salon
Laundry facilities
Luggage storage
Porter/bellhop
Ski storage
Tour/ticket assistance
Turndown service

Accessibility

Accessible bathroom (select rooms)
Doorbell and phone notification
Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

2 outdoor pools
Arcade/game room
Bike cleaning
Bike parking
Bike repair services
Bike shop
Bike storage
Billiards/pool table
Bowling alley
Fitness center
Free bicycle rentals
Full-service spa
Hiking/biking trails
Hot springs
Indoor pool
Mini golf
Mountain biking
Outdoor tennis court
Playground
Sauna
Shopping
Spa tub
Tennis
Volleyball

Outdoor

Bbq grill(s)
Garden
Pool sun loungers
Pool umbrellas
Rooftop terrace

Conveniences

Elevator
Front-desk safe
Gift shop/newsstand
Library

More

Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Termas Puyehue Wellness & Spa Resort
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

25%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Termas Puyehue Wellness & Spa Resort

Latest reviews (4)

M

Matías

31 Jan 2024 - 5 Feb 2024
reviewed on expedia

3 out of 5 stars

Paradise—only if your idea of paradise is cacophony of screaming children. This place it’s maybe too family friendly, to put it on more positive terms. Spa and massages were great though. The common areas are hell if you’re looking to relax, and there’s no escape, you’re supposed to have breakfast/lunch/dinner here because this is a resort experience. Staff is a mixed bag. In conclusion, not worth it for the price if you’re not packing kids.
S

Suzanne

10 Dec 2023 - 13 Dec 2023
reviewed on hcom

5 out of 5 stars

We throughly enjoyed our stay here. It’s easy to get to by bus if travelling through Osorno. Just a local bus company ELP. Great Spa, fabulous grounds with walking trails. Bowling, mini golf and plenty for kids too.
J

Justin

6 Jan 2020 - 9 Jan 2020
reviewed on hcom

4 out of 5 stars

Lovely property from another era. Puyehue is a sprawling lodge style hotel perched on a hill overlooking Lago Puyehue My husband and I spent 3 nights as part of a larger trip. While lovely, we felt it was better for families. That being said, the bright spot was the thermal spa. There are 3 well maintained pools: outside, outside with a cover and inside. The inside pool was our favorite because it was so unique. PROPERTY Great location for outdoorsy types wanting to get into the national park. Beautiful, well maintained grounds and hotel. ROOMS Comfortable and a good size, but somewhat dated. SERVICE Attentive and friendly. English was not extensive, but enough overall. We would definitely recommend to families or older couples who are looking for a relaxing holiday focused on spa and outdoors.
A

16 Aug 2018 - 17 Aug 2018
reviewed on hcom

5 out of 5 stars

We visited in mid August 2018. Since there is a 4pm check in and 11am checkout you really also need to purchase the additional buffet lunch which also entitles you to use all the facilities. There are bikes, horse rides, a full bowling alley, a game room (with taca-taca or table soccer, ping pong and pool tables). The property is beautiful and has nice walks and bike rides. And of course there are the large nice thermal pools (indoor and outdoor) where you can swim for hours. For a family vacation it was well worth it, particularly as there was rain part of the time. We spent another night at the Aguas Calientes cabins and also a day of skiing in Antillanca (a low key but enjoyable small ski resort), not too far away where you can see two spectacular volcanoes and a lake while skiing. Make Puyehue your base of activities for several days. Scenery in the area is as beautiful (don't miss the small lakes on the way up to Antillanca).. Ski rental in the Puyehue hotel is actually cheaper than at the top of the mountain. Do be warned that there's essentially no stores or gas after Entre Lagos (which doesn't have much if any tourist attractions) which is 30 minutes away. So plan ahead and bring some water and food, unless you plan to eat nothing but 'all you can eat' buffets.
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