Hotel Da Luz

The hotel manager (I think) was very accommodating for us as a family with a toddler - welcoming, helpful and flexible. The hotel staff in general were polite and friendly, though some reception staff could perhaps be a little more helpful with information (directions, local recommendations, taxi information). No specific issues though, we generally had a very pleasant stay. Although there were still some snagging issues from recent renovations these would be expected from any renovation works and staff were very quick to resolve issues so I have no complaints at all. The hotel facilities were very good and various spaces welcoming, clean and relaxing - pool, lobby, dining room, etc. I'd highly recommend this hotel, and I hope we return!