Sarai Resort & Spa

My family and I stayed at the Sarai Resort for four nights during our visit to Siem Reap in mid-May. The Sarai Resort was fantastic! It was perfectly located - a short walk to the old markets and the bustling night life of Siem Reap. The cleanliness and quality of our room was excellent, providing a very comfortable stay. The pool was fabulous and the highlight was definitely the excellent cocktails that we enjoyed every afternoon. They were undoubtedly the best cocktails we had whilst in Cambodia. The food at the restaurant was also first-rate. The service and attention from the Resort staff was outstanding. They were amazing and friendly and made every effort to make our stay truly enjoyable. My entire family loved the free massages and the complimentary high tea. My wife undertook a cooking course with the Resort chef and thoroughly enjoyed learning how to cook some Khmer dishes. I highly recommend the Resort for anyone visiting Siem Reap! We will definitely be back to the Sarai Resort on our next holiday to Cambodia.

This property is beautiful and all the staff were incredible. We can’t say enough good things about this hotel and our stay. We will definitely recommend this hotel to our family and friends travelling to Siem Reap!

I do not like to post bad reviews. However, I want to save others from wasting their money. I don’t understand all the great reviews. The photos make the property look way more cleaner and luxurious than it is. Pool was green, room was dusty/dirty, the “on site laundry “ is not self serve and costs a $1 or more per item, no poolside bar as stated , no rooftop restaurant or bar as stated, no tennis court as stated, the “on site shopping/gift shop “ is a table with some jewelry on it. The family suite is a small room with a tall ceiling and loft. For those sleeping in the loft they have to come down a tiny unsafe staircase to use the bathroom. This loft is not safe for young children or older adults. There is zero privacy when using the bathroom. You have to undress and dress in the shower, as the shower opens into the main room. We checked out on day 2 and requested a refund for the 4 unused nights. We were told by the hotel to contact Expedia and Expedia reached out, but the hotel would not provide a refund despite false advertising this property. This is a 3 star at best not a 5 star. The only good thing about this property was the kind onsite staff and the driver. They were great at their job.

We had a wonderful time here and would come back in a heartbeat. I was traveling with my family and all of us loved it. We stayed in a Family Room, which is great. The picture window is like its own room, the upstairs terrace is lovely (with a swing seat, sofas, coffee and tea, sink), and we all found our beds comfy. Note that the bathroom flows into the bedroom, though, so if your group/family expect heightened privacy, that might be a thing. The pool is lovely, and has a great classy feel. The staff were amazing, every one of them lovely. David was a standout: we lucked into getting him for our airport transfer and then kept going back to him for all our tours, for which he was great (he had things to share as a driver, which made him kind of like a tour guide, but he never talked our ears off. He is a really nice person too, who my daughter already misses, and he went above and beyond. Great English too). Restaurant is tasty: breakfast offerings were superb, especially. Location is good -- easy walk or $2 tuk-tuk to town, and some good places to eat nearby too (Khmer Grill and SPOONS were each very good). And my wife loved the massage she got there. Plus, the hotels.com VIP extras added up to make this an amazing deal. Overall, I just can't believe I've spent the same amount on bad American roadside motels as I spent on a lovely, fancy, beautiful hotel with great staff. Would/will go back.

This is a lovely boutique resort - in a good location in Siem Reap with very helpful and friendly staff! Great to stay as a family as well