Model Residence and Spa

My husband and I stayed here for four days on our trip through Cambodia and Thailand. Unfortunately during our stay we were both experiencing tummy troubles from the anti-malaria meds we were taking ( necessary for a different area of our trip). We couldn't have been in better hands though, the staff nursed us through a very challenging time with special food requests being met, offerings of special teas to soothe our systems and just a general attention to our comfort. The hotel has a family feel to it, it's smallish compared to many in town which only adds to its appeal. The rooms are comfortable, well appointed and clean. The restaurant is excellent, well priced and fresh. Pool was a perfect spot to chill. Above all the service was top notch, above and beyond. From the moment Vannek welcomed us we knew we were in good hands, she was so charming and attentative! The rest of the team showed the same level of professional yet oh so friendly care. Thavann made sure we had everything we needed at each meal, all we had to do is glance his way and he was at our side taking care of everything. This resort has successfully put together a great hospitality team and in my opinion success with this can make all the difference in a stay.