Sense Hotel Sofia

Staff is great and are willing to help. The hotel is located in a perfect location overlooking great sights and close to everything. However, be prepared to hear loud music until midnight since the bar is on the top floor. We were in a suite and could not sleep until they closed the bar. Additionally, the pool is only available for one hour a day for kids under 14. Not a family hotel.

Hotel room and facilities were fabulous and I would 100% recommend the location, amenities and the spa facilities. The rooftop bar is fabulous but sadly Bulgaria doesn’t have a smoking ban so you are enclosed in a bar and restaurant area with smoke which is not what you expect from a five star experience anywhere else in the world. The breakfast is great and the staff are friendly. The spa was lovely too but I had a bad experience with the facial. I will write to the hotel separately about this but those are honestly the only issues I had. I would definitely stay again and would recommend that friends and family do there were just these two issues both of which I’m sure can be fixed- one when Bulgaria catches up with the rest of Europe on the smoking laws (I have no issue if people want to smoke- completely your choice but I don’t want to come away from a nice restaurant or bar stinking of smoke) and one was personal issues with the spa treatment and I didn’t let either ruin a wonderful stay.