Roots Hotel & Wine Bar

This hotel is unsafe. The owner requested that he be paid in cash for the full stay; however, ATMs in Bulgaria do not allow large enough withdrawals at one time to pay the full amount requested. When we did not pay immediately upon arrival because we did not have enough cash, the host, Mitko, locked my family into the hotel and called the police. This was frightening for the children and completely unnecessary since we had assured him that we would pay and he had our passports as security. This was a very serious breach of safety.

The Roots Hotel & Wine Bar in Plovdiv was a great experience for us. Miko is a gracious host and made us feel like we were family. From the time he called us to ensure we knew how to get there to his welcoming attitude and helpful suggestions as to where to go and what to do during our 3 day stay. We went with the breakfast included option which was made fresh to order each morning. Lattes, homemade pastries and eggs made as you like were always a great start to our day. His restaurant and bar suggestions were spot on. The room was very clean and and had everything we needed. Would highly recommend to friends and family to stay here. Thanks for making our stay in Plovdiv memorable Miko!