Hotel Villa Rossa

Nice location in between forest, on the top of a hill. Good children program. Excellent food buffet at all times (breakfast, lunch, dinner) Service personnel should be better trained, often confusion in the service at the restaurant. The promised gift (champagne) and two free drinks for Gold members was not provided (according to hotel.com included). The receptionist was unable to solve the problem.

We (family of four) stayed in a loft. We had our own small cottage with private pool. It is winter in Brasil, so we did not use the pool. Instead we enjoyed the fireplace in the room. There was enough wood to last the whole night. Great on a cool night. This resort is all inclusive with all meals included. Unfortunately, the selection and quality of food was not meeting our expectations, given the high cost (~$600 for one night). There are many activities on the grounds (billiards tables, Ping pong, jogging trail, zip line, gym, indoor pool, etc. ). Overall, a nice weekend getaway from São Paulo with a family.