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Sheraton Santos Hotel

4 star hotel
Kids stay free
Connecting rooms
9.4/10 Exceptional
(814 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a complimentary children's club are onsite.

Nearby attractions

Located near the beach, Sheraton Santos Hotel is in Aparecida neighborhood and is connected to a shopping center. Fishing Museum and Urbano Caldeira Stadium are local landmarks, and travelers looking to shop may want to visit Praiamar Shopping Mall and Shopping Parque Balneário. Traveling with kids? Consider Maritime Museum and Santos Municipal Orchid Garden.

Popular amenities

Family friendly

Arcade/game room
Children's games
Children's toys
Free children's club
Free cribs/infant beds
Free supervised childcare
Indoor pool
Playground
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant
Room service available

Spa

Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices in meeting rooms
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Arcade/game room
Fitness center
Indoor pool
Playground
Spa services

Outdoor

Free pool cabanas
Pool sun loungers

Conveniences

Ballroom
Elevator

More

Romance packages available
Smoke-free property

Nearest Airport

Airplane
Sao Paulo-Guarulhos International Airport
63 km from this hotel
map

Reviews that mention...

Family Reviews

for Sheraton Santos Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

3 reviews

Review data

5 star reviews

67%

4 star reviews

33%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Sheraton Santos Hotel

Latest reviews (3)

E

Eric

18 Nov 2023 - 19 Nov 2023
reviewed on expedia

5 out of 5 stars

Great top notch full service hotel with a great indoor heated pool, perfect for families. My only complaint is that I paid full price for a deluxe room with a king bed. However, the loaded refrigerator was broken. Therefore, all we had were warm beverages. I would expect that I hotel at this level would verify that everything is working BEFORE renting the room. We reported the problem and no type of refund was offered and no one was available to fix the problem until at least the following day. However, we were already gone by then.
A

Alice

18 Apr 2022 - 23 Apr 2022
reviewed on hcom

5 out of 5 stars

Everything was perfect, I would recommend to my friends and family, and most likely will go back!
J

Julieann

12 Oct 2021 - 13 Oct 2021
reviewed on orbitz

4 out of 5 stars

Check in was easy and Julio was very friendly. The restaurant was tasty and fairly priced however our food took 30 plus minutes for lunch. The pool was good sized and clean however the couches and lounge areas in the pool area had stains and tables were dirty with food trays and food crumbs. We used the kids room and teen rooms. The air hockey table was broken which was a bummer. The breakfast buffet was included and was AMAZING! It is close to the beach and for the price it could not be beat! We will be back. A little more attention to cleanliness in the pool area is my only complaint.
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