Hotel Florença

Had an amazing stay. Nelson, one of the server’s who looks after breakfast, always looks after me. Makes sure I’m okay along with so many guests. Amazing staff in general. Stayed here every year visiting family.

I've stayed at this hotel a few times now, whenever I visit my family in Americana. This, I think, is the best hotel in the city of Americana, and it's perfectly fine and a suitable hotel. Apparently, they brand themselves as an upscale hotel, but it's far from upscale when compared to hotels in the US or even in bigger cities of Brazil. My first stay there I stayed at one of the bigger, nicer rooms on the avenue side, this time I decided that it wasn't necessary, and stayed at a smaller one in the back. The room was nice and comfortable with a large, clean, nice bed, either queen or king size, no frills. The bathroom was extremely small and a little cumbersome since at any time I went in I had to close the bathroom door in order to get to the shower. A small detail that bothered me immensely and that could have been easily and cheaply changed, my bedroom had bright white lights, rather than the nice soft warm white lights I'm mostly used to. It made me feel as if I was in a meatpacking plant. The bathroom flush was slow and non-efficient and I would expect that such hotel would've changed its toilets for water efficient ones at this point, but not the case. I used the "gym" once, which looks nice on the outside but sadly is very limited, supplied with low grade workout equipment. It was also very hot in it and when I called the front desk to ask where the AC remote control was they told me that it was broken, they built the gym the year before. Lots of construction