Serena Buzios

We spent 2 days here and then rebooked a additional day because we enjoyed the resort so much! We did have a issue with the air condition but the front desk was super efficient in shifting us to a new room and handled all issues with a smile! There were some ants crawling around the room...but keep in mind Serena resort is within a beautiful lush garden and the grounds are immaculate! There are bound to be ants from the garden so this was not a issue for us. We simply told the front desk and they made sure they were gone when we returned that evening! Relaxing pool !( Yes this is a family friendly resort so we were expecting children to be running about so we loved it!) The location of the Resort is a bit far from the Center of Buzios but with a taxi or if your adventurous like we are... the quick bus! R$2.50 and your in the center! The resort does have a free Shuttle bus service 7 pm-12AM with a reservation that was flawless! We took advantage of their complementary bus tour of Buzios and their Surf lessons on the beach! It was a great stay for us and we will be back!

We spent an extended holiday weekend with our two kids in Buzios and decided for the Serena because of its location, close to the beach (one block away is the beautiful Geribá beach) and also because we like the "boutique hotel"-flair. The weekend was beautiful and we had a very good time at the hotel, enjoying the nice layout of the hotel grounds and the relaxing atmosphere. The kids loved the pool, although a rather small one, and the kids corner. Food at the restaurant was good, the Picanha was excellent; the breakfast buffet was very complete. However, the staff could be a bit more attentive (e.g. when we were sitting by the pool, they never offered pro-actively any service; yet if we asked for it, we always got what we wanted) The rooms are very nice, however the bath-room is minuscule, way too small. The hotel offers a transfer to the city's restaurant area at night, which is quite convenient. Wifi is free and available all over the hotel with good quality. One negative aspect was the smoking: the hotel is Argentinean owned and there is a large presence of Argentineans in the hotel, which actually adds a nice international flair to the hotel. Yet, they seem to care less about not smoking in public areas and the hotel staff did not bother either. Thus, frequently people sitting by the pool or on the terrace of the restaurant were smoking and it was frequent to find cigarette butts in the garden or in the sitting area by the pool, which was not very nice.

I spent one weekend at this hotel with my husband. It was a pleasant stay, with a very nice and clean standard room, good breakfast, nice swimming pool and outside areas. Although we do not have any children, it seems a good place to go with them. Close to the beech with good beach service. Perfect place and calm place to spend a peaceful weekend.