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Mercure Maceio Pajucara Hotel
3 1/2 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(761 verified Hotels.com guest reviews)
About the hotel
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and valet parking.
Nearby attractions
Located on the beach, Mercure Maceio Pajucara Hotel is in Pajucara, a neighborhood in Maceió. Travelers eager for a bit of culture can stop by Ruth Cardoso Exposition and Cultural Center, while those wishing to experience the area's natural beauty can explore Pajucara Beach and Ponta Verde Beach.
Popular amenities
Family friendly
Free cribs/infant beds
Laundry facilities
Outdoor pool
Wifi
Available in all rooms: free wifi
Available in some public areas: free wifi
Food and drink
1 bar
1 restaurant
Buffet breakfast available for a fee 6:00 am–10:00 am on weekdays and 6:30 am–10:30 am on weekends: brl 38 per person
Hosted evening meal available daily for a fee of brl 28
Room service available
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services
Accessibility
Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Things to do
24-hour pool access
Fitness center
Outdoor pool
Outdoor
Beachfront location
Terrace
Conveniences
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall
More
Beach towels
Smoke-free property
Tv in lobby
Nearest Airport
Maceio/Zumbi dos Palmares International Airport
19 km from this hotel
Reviews that mention...
Family Reviews
for Mercure Maceio Pajucara Hotel
1 out of 5 stars
1 reviews
Review data
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We have selected a sample of reviews which reflect what families have said about Mercure Maceio Pajucara Hotel
Latest reviews (1)
p
patricia
20 Jul 2024 - 21 Jul 2024
reviewed on hcom
1 out of 5 stars
Our stay was not pleasant. The Hotel does not live up to expectations. It is not a 4 star hotel.
Our check in was at 12:00, we arrived at 1:30 pm and it took them 40 minutes to check in and then they informed us that there was no room available. We were only able to get into the room at 4:00 pm. We were with children and it was complicated.
When they released the room, there was no sheet on the bed and the floor was dirty. The shower only ran cold water, only the other day there was hot water in the shower. Breakfast to be desired. The parking lot has a very bad entrance, cramped and internally very difficult to maneuver. The entire staff is very slow to provide service. I do not recommend this stay
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