Hotel Leone

Sadly, we were very disappointed with the noise level and the lack of orderly guests the hotel had. We complained daily about children running, screaming and kicking doors, they did not do anything. The only elevator was used by children to play and often we had to wait long time to use it. Also some guest used the hallways as smoking areas and the hotel staff seemed not able to enforce the no-smoking rules. Although we paid for several nights we ended up leaving a day before because we needed to get some rest before travel. Disappointed to say the least, too bad they can not enforce their own rules. We will not return to this hotel, we travel yearly to this town but we will not book this hotel again. The breakfast was just fine. The front desk manager offered to move us to another floor the night before we left, I believe they knew we were very upset and we were going to give a poor review. Don’t book here if you want peace, a quiet stay and a smoke free environment.