Hotel Dukes' Palace Residence

We were staying in a room accessed directly from the main lobby on the first floor (room 41). The room itself was spacious and well furnished. However, noise well and truly travels. I have a hunch this is due to the fan systems, which allowed us to hear our neighbours TV into the early hours as well as some other less family friendly noise… Noise was also heard from the lobby rather easily. To be fair to the staff, when we highlighted our neighbours TV and music into the early hours the staff addressed this well. Otherwise, the rooms seem a little tired and could do with some rejuvenating. Notably the shower did not drain well, the toilet roll holders are wonky and other first class touches just were not there. All told, I would suggest the price point here is too high (we paid over £200 a night on average over a three night stay) given many things were far from perfect.

Excellent hotel with unique atmosphere and terrific service. Thank you, guys! Would recommend to friends and family