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Shahdag Hotel & Spa

8.8/10 Excellent
(143 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Shahdag Hotel & Spa offers a convenient location and world-class amenities. Families appreciate the amazing food and breakfast options. Some guests have noted that the hotel could benefit from some upgrades to maintain its high standards, particularly in terms of room maintenance and shower facilities.

Guest highlights

Amazing food and breakfast
The helpful and kind staff (especially Mr. Resid in food and beverage)

About the hotel

With direct access to the slopes, Shahdag Hotel & Spa makes guests feel at home with amenities like a full-service spa and an indoor pool.

Nearby attractions

Located in Qusar, Shahdag Hotel & Spa is in the mountains. Local points of interest include Laza Waterfalls and Anykh Mosque.

Popular amenities

Family friendly

Children's club (surcharge)
Free cribs/infant beds
Indoor pool
Laundry facilities
Playground
Rollaway/extra beds (surcharge)
Snack bar/deli
Supervised childcare (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

2 bars/lounges
2 restaurants
24-hour room service
Free breakfast available daily 7:30 am–10:30 am

Spa

12 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Massage - swedish
Massage - thai
Massage - deep-tissue
Massage/treatment rooms
Sauna
Spa open daily
Turkish bath/hammam

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Ski equipment rentals
Ski storage
Ski-in/ski-out access
Skiing lessons
Tour/ticket assistance
Turndown service

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Low-height counter and sink
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Bicycle rentals
Downhill skiing
Full-service spa
Health club
Indoor pool
Mountain biking
Playground
Sauna
Segway rentals/tours
Snowboarding
Steam room
Ziplining

Outdoor

Bbq grill(s)
Garden
Picnic area
Rooftop terrace

Conveniences

Atm/banking services
Elevator
Front-desk safe

More

Designated smoking areas
map

Reviews that mention...

Family Reviews

for Shahdag Hotel & Spa
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

0%

3 star reviews

20%

2 star reviews

20%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Shahdag Hotel & Spa

Latest reviews (5)

S

Saurabh

30 Jun 2024 - 1 Jul 2024
reviewed on expedia

2 out of 5 stars

Only advantage is location. Service is terrible and hotel is just artificial. My bathroom was flooded all over and they took over 1.5 hrs to send someone and an hour to clean it. It stinked all night though. Breakfast had limited vegetarian options and our orders were ignored! Room service steward demanded tips as a right! - lacked etiquettes! Reception checkout experience was too cold and no one even offers here to drop the luggage to the car. Even my kid had to scroll her own luggage in a so call 5 star luxury hotel! Not recommended at all. Stay in BnBs or other hotels.
S

SHAMAZ

18 Jan 2024 - 19 Jan 2024
reviewed on hcom

5 out of 5 stars

Good Hotel for family.
A

Ahmed Ali

8 Aug 2023 - 10 Aug 2023
reviewed on hcom

3 out of 5 stars

Stayed at the hotel for 2 nights in a big group occupying 4 junior suites and a standard room. The property needs a major upgrade. It is quite run down and 4 rooms had an issue of clogging in shower and water stink that no one was willing to solve. The bed and pillow are not for someone who has a neck , back or any other issue since it could be harmful. Only decent point is location. And access to nearby activities via chair lift.
M

Mohammad Asif

18 Dec 2022 - 23 Dec 2022
reviewed on hcom

5 out of 5 stars

Great hotel with world class amenities. Food and breakfast was amazing. Especially, Mr. Resid in food and beverages dept. was very helpful and kind, looked after my whole family. The overall experience was just top notch.
V

Vugar

9 Feb 2022 - 11 Feb 2022
reviewed on hcom

5 out of 5 stars

I stayed in this Hotel with my family. Everything was just perfect. I love this Hotel! Thanks a lot!
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