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Palais Hansen Kempinski Wien

5 star hotel
Connecting rooms
9.6/10 Exceptional
(1003 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

2 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour health club, and a sauna.

Nearby attractions

Located on a river, Palais Hansen Kempinski Wien is in Innere Stadt neighborhood and is connected to a rail/subway station. Sigmund Freud Museum and Museum of Natural History are cultural highlights, and some of the area's notable landmarks include Judenplatz and St. Stephen's Cathedral. Looking to enjoy an event or a game while in town? See what's happening at Wiener Stadthalle or Ernst Happel Stadium. Spend some time exploring the area's activities, including outlet shopping and segway rentals/tours. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Babysitting (surcharge)
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

2 bars/lounges
2 restaurants
24-hour room service
Buffet breakfast available for a fee daily 6:30 am–10:30 am: eur 42.00 per person
Coffee/tea in common area(s)

Spa

6 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage/treatment rooms
Massages
Sauna
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

24-hour fitness center
Bicycle rentals
Full-service spa
Indoor pool
Sauna
Shopping
Steam room

Outdoor

Terrace

Conveniences

Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Couples dining
Designated smoking areas (fines apply)
Living plant wall

Nearest Airport

Airplane
Vienna International Airport
18 km from this hotel
map

Reviews that mention...

Family Reviews

for Palais Hansen Kempinski Wien
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

0%

2 star reviews

50%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Palais Hansen Kempinski Wien

Latest reviews (2)

T

Talgat

Invalid Date - Invalid Date
reviewed on expedia

2 out of 5 stars

Remember that there is No option to go the pool with a child after 4pm, which they do not inform about. So it is rather family unfriendly hotel. Disappointment. The staff in spa do not speak english.
T

TommyFonanilla

28 Nov 2019 - 29 Nov 2019
reviewed on expedia

5 out of 5 stars

The hotel is fantastic and the staffs are very friendly and helpful. Our room 2 Junior Suite is very spacious. I would definitely stay here again and will recommend to my friends and family.
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