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Das Innsbruck

4 star hotel
Kids stay free
Connecting rooms
9.2/10 Wonderful
(973 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Das Innsbruck is a centrally located hotel in Innsbruck, offering a convenient base for exploring the city. Families will appreciate the basement pool, a great breakfast with many options, and the hotel's central location. While some guests have noted that the hotel is more basic than depicted in photos, the generally positive feedback regarding the helpful staff and excellent breakfast makes it a worthwhile option for a family city break.

Guest highlights

The swimming pool
The amazing breakfast with lots of options

About the hotel

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.

Nearby attractions

Located on a river, Das Innsbruck is in Innsbruck City Centre neighborhood and is connected to a shopping center. Notable landmarks in the area include City Tower and Golden Roof, and travelers wishing to experience a bit of culture can try Imperial Palace. Botanical Garden of the University of Innsbruck and Alpenzoo are also worth visiting. Take in the nearby slopes with ski equipment rentals and a ski shuttle, or check out other outdoor activities such as sledding and snowshoeing. Guests love the hotel's central location.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Free daily reception
Room service available

Spa

Aromatherapy
Ayurvedic treatments
Body treatments
Facials
Massage/treatment rooms
Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Ski storage
Snow sports gear
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Things to do

Bicycle rentals
Full-service spa
Indoor pool
Sauna
Shopping mall
Steam room

Outdoor

Garden
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Das Innsbruck
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

25%

4 star reviews

50%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Das Innsbruck

Latest reviews (4)

L

Linda

4 Jul 2022 - 6 Jul 2022
reviewed on hcom

4 out of 5 stars

Overall a good experience, especially the hotel staff, the reception upgraded us & the waitresses at breakfast were very attentive. Great pool-area where also the kids were welcome. Perfect location, close to everything in the middle of the old city centre. Heavy trafic in front of the hotel so the rooms facing that way is probably loud. The hotel was more rundown than the pictures showed.
M

Michael

9 Jan 2019 - 10 Jan 2019
reviewed on hcom

4 out of 5 stars

Receptionist was lovely and inviting! Check in was so informative and smooth. The Lobby was cosy and comfy. The room was basic for a 4 Star, although the Bathroom was lovely. Pillows a bit too squishy for me , but I was so tired I slept like a baby. No view as it was an Economy Double. The Breakfast was amazing and so much to choose from - one of the best! Swimming Pool was welcoming with Sauna and Steam Room. Sauna needs a deep clean.. I didn't try the nude one - maybe next time! I would stay again as long as the price was a promotional one! I must return to Innsbruck in the Spring/Summer for the Cable Car ride...But its is so beautiful in the winter - not much to do, but worth an afternoon.
A

Alison

19 Dec 2018 - 21 Dec 2018
reviewed on hcom

3 out of 5 stars

This was our second stay at the hotel. We were disappointed with the smokers in the corridors, the lack of hygiene with breakfast (we were both ill after our breakfast, I gave it another go and was ill again .... shame on me!) and dodgy practices by the bar staff (we sat at the bar watching staff top up glasses of bottled beer with tap beer, and rinsing bottles of beer out with water and adding to the glasses). The room was fine, shower a bit on the weak side with fluctuating temperatures. My husband reported the bathroom light too dark to shave in. The noise from anyone going past our room in the corridor was enough to wake us up, whether children, folk rolling their suitcases or housekeeping rolling their equipment. We are unlikely to stay again.
A

18 Jul 2022 - 20 Jul 2022
reviewed on hcom

5 out of 5 stars

Perfect place for couples or families with basement pool and great breakfast. Super central for experiencing Innsbruck in every way. Rooms were well organized with good cleaning.
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