D
Doug
24 Mar 2018 - 29 Mar 2018
reviewed on orbitz
4 out of 5 stars
Our family of five had a wonderful stay in the apartments adjacent to the main hotel. Having a small kitchen was a nice feature, and the amenities at the main hotel (one block away) were enjoyed by all: spa/sauna, play areas, and the meals at the restaurant. Mid-day ice cream, coffee, tea and sodas were also appreciated. The location in the village of Ehrwald was very convenient for walking to the downtown square, supermarket, and walking trails; a rental car was helpful for easily accessing the ski lifts located further away. Staff were all very friendly and helpful – thanks for making our spring ski trip most enjoyable!
U
UK Travellers
18 Aug 2017 - 20 Aug 2017
reviewed on orbitz
4 out of 5 stars
Feels like a family-run hotel, with management taking a great interest in their guests. Really great breakfast - too much choice, if that's possible! And dinner was very good too, albeit with a very expensive wine list (find the house wine hidden near the back of the list, it's far cheaper and pretty good). All facilities you could want, and Ehrwald is a pretty village with picturesque main square and good restaurants.
Issues: we stayed in one of the family apartments, where the beds were awful (more tired than we were), and the en-suite had no door (imagine the scene at 3am...). Finally, prepare to PAY a lot of money to use the pools, which as guests in the hotel is surely a worldwide first! Oh yes and no WiFi in the room.
S
SUNGWON
Invalid Date - Invalid Date
reviewed on hcom
5 out of 5 stars
We stayed at the apartment for two families. the space was great and each room had separated bath. it was so convenient for our family.
the area was quiet with beautiful mountain and it would be great during winter.
W
William
Invalid Date - Invalid Date
reviewed on hcom
5 out of 5 stars
My family and I took a European vacation trip, and spent only a single night here, as a layover. This was one of the nicest places we stayed during our entire trip. Very friendly and helpful people, with great amenities. One thing that did catch me off guard however, was the "Cleaning Fee" for each room. It was significant. Ask about it, to be perfectly clear on the charge.
g
gary
Invalid Date - Invalid Date
reviewed on hcom
1 out of 5 stars
Extremely disappointed! I booked Family suite for 4 person for 3 nights and upon arrival they made me to pay double price + 80 Euros for "cleaning" in advance. They said that I didn't mention that we were 2 adults and 2 children!
So these crooks practically sold the unit again. We have talked to very unfriendly woman who suggested that we can go away if we don't pay again. My kids were very tired after 6 hours drive, so I agreed and paid double price. This was a perfect Racket! As we later found out from other reviews, these crooks did it before to other people as well. Btw, instead of 4 star hotel, we were staying in a separate old building with narrow stairs and old overused furniture! No cleaning at all and not even soap in the bathroom! 2 stars max!
A
24 Jul 2017 - 25 Jul 2017
reviewed on orbitz
5 out of 5 stars
Such amazing staff and owners!
Best breakfast we have ever had. My kids are still talking about 2 months later...
A
Invalid Date - Invalid Date
reviewed on hcom
5 out of 5 stars
We have a large family (five kids) and this was a great place for us. We did some tourist things (Neuschwanstein Castle), hiked up one of the nearby mountains, swam, and ate great food. The kids loved the rooms, the pool, and the buffets. The setting was idllyic. The staff was very helpful and bent over backwards to help us out. We plan to return.