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Hotel Felsenhof

4 star hotel
8.4/10 Very Good
(30 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

Jump on the free ski shuttle for a day on the slopes before returning to Hotel Felsenhof for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.

Nearby attractions

Located in Flachau, Hotel Felsenhof is in a rural area. Amade Spa is a popular area attraction and if an activity is on the agenda, Snow Space Salzburg and Schladming Dachstein Ski Resort are worth checking out. Traveling with kids? Consider Wasserwelt Amade, or check out an event or a game at Paul Ausserleitner Hill. Be sure not to miss outdoor adventures like hiking/biking trails and mountain biking, or hop on a segway rental nearby and take a self-guided tour around Flachau.

Popular amenities

Family friendly

Arcade/game room
Art supplies
Baby bath
Baby monitor
Children's games
Children's pool
Children's toys
Free babysitting
Free children's club
Free cribs/infant beds
Free supervised childcare
Indoor pool
Laundry facilities
Outdoor pool
Playground
Trampoline

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Free buffet breakfast available daily 7:30 am–10:30 am
Room service available

Spa

Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - hot stone
Massage - prenatal
Massage - sports
Reflexology
Sauna
Spa open daily
Steam room

Guest services

Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Ski passes
Ski storage
Tour/ticket assistance

Things to do

Arcade/game room
Archery
Children's pool
Fitness center
Free bicycle rentals
Full-service spa
Horse riding/rentals
Indoor pool
Outdoor pool
Playground
Rock climbing
Ropes course
Sauna
Steam room

Outdoor

Garden
Picnic area
Pool sun loungers
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Smoke-free property

Nearest Airport

Airplane
Salzburg Airport
55 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Felsenhof
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

50%

We have selected a sample of reviews which reflect what families have said about Hotel Felsenhof

Latest reviews (2)

S

Sean

30 Jun 2022 - 3 Jul 2022
reviewed on hcom

1 out of 5 stars

There were flies everywhere. All over the lobby, the kids play area, the dining area, and the food bar. Completely unsanitary. If I knew how to make a complaint to the Austrian Health Ministry I would. Excuses ranged from claiming not to notice, to blaming it on the season, to asserting the hotel had tried everything even though I never saw one fan, barrier, or other attempt to protect the food. We paid a lot of money to stay at this all-inclusive hotel and had to choose carefully what we ate, and still felt disgusted. The amount of flies was similar to what I see in third world countries. Embarrassing and unsanitary. The staff was also not knowledgeable. The man at reception told us our room was most easily accessed by the main elevator. After searching every floor, it turns out our room was in a completely different building. The same man, when asked about pony rides for my daughter, gave us the information for the partner property that had animals to interact with and ponies to ride. He failed to mention pony rides were not available that day. Probably a piece of information we could have used. I understand language barriers, and this was not that. We will not return here.
A

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

Great for skiing, the bus stop is right in front of hotel. Can recommend family apartments but rooms also great. Kids loved the playroom. Separate pool and spa for kids where they could play without disturbing those wanting to relax. Excellent breakfast! Dinner always good with plenty on the salad bar and good variability on the menu.
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