Snowy Gums

Great place to stay. The staff are fantastic treat you like me of the family. The meals and service was great.

Heating in the bedrooms lacking terribly when you needed it most. Had to huddle under blankets to stay warm. The toilet in our room was broken so that you couldn't sit on the seat, believe me, i know it sounds silly but it was very dangerous, particularly when you try to sit on the seat for the first time and end up smashed into the wall. The walls are paper thin so noise and whispers could quite easliy be heard. The beds were ok but the pillows have had it. The main meals were absolutely terrible. Two nights with deep fried chicken schnitzel. Third night a number of guests including my family had been totally forgotten about by management regarding an early dinner. When the familes arrived including mine at the normal time the kitchen had been shutdown. We were told by the cook that management had told him that everyone had been told about the early dinner. Obviously not. So the cook rustled up some; wait for it..Chicken shnitzel burgers, which had been sitting in the bay maree for quite a while. We had Sking goggles, gloves and helmet stolen from the heater room. My perception is that the current management all though polite are not up to the task of manageing this establishment. Possibly because of lack of staff or lack of management ability or lack of access to capital. With one night left to stay we decided forget it. We packed our bags and left. Didn't get much bang for a lot of bucks.

Friendly staff and service, particularly in the restaurant. The room & bed was really comfy but unfortunately couldn’t sleep as the walls are paper thin. We could hear all of the staff conversations in the hallway at 9pm at night, all crying children, as well as the loud shower pressure of the room next door very early in the morning.

Had a great time. Great for families. Clean tidy presentation. Staff were very helpful and friendly.

Really nice vibe. The food was included that meant the value made sense. Heaps of space too. We had two families there, the kids loved it. There was a spa and sauna that were closed for cleaning - I'm not sure if that's the normal.