Fierro Hotel Buenos Aires

This was a truly wonderful place to call home for 4 nights. Communication prior to, during, and after was very impressive! Their WhatsApp communication from check in to check out.. wow!! Some wonderful special touches put together…. Having their team members offer a few of their favourite things in BA… Room was way above expectation! Team (staff) all very personable, helpful, kind, and did feel like you were part of their family. I ended up with some food poisoning my 2nd night and day and the restaurant team was unbelievably thoughtful, empathetic, kind, patient.. can’t say enough them.. and every other day I encountered them. The housekeeping team… same as the rest. The tall gentleman, I’m sorry not to have gotten names, after learning I was in for the day due to tummy challenges, he came back and brought me tea bags that ‘always fixes him up’. The front desk team, especially Coral (I think), was equally impressive. So personable! Made the effort to remember you and show kindness, empathy, and try hospitality!! Even offered to help with rice, tea, water, etc if if I needed anything. All should be commended for the special touches and what appears to be an incredible team that enjoys what they do.

Great hotel. Staff considers themselves and guests as family. Wonderful in every way.

Staff were fantastic. They went above and beyond to help my family during our three day stay by helping order Ubers, pizza, and were always very responsive when we needed anything. Frederico even got drenched holding an umbrella for my wife and daughter when getting into a cab in a tremendous rainstorm! Fabulous hotel and I will definitely stay there again if I find myself in Buenos Aires in the future.