Kenton Palace Buenos Aires

Starting with a deposit of $100 dollars even though I called to inquire if need any deposit and they told me no. Then, I had the VIP reservation and the pool was not included. They charged me additional money per each person to use the pool, just for a couple of hours, and we were 4 people. Lastly, they charged me a tax to leave the property that I was not counting with, because my understanding was that they charged me everything at the front with my reservation. Not including the pool was the most bothering thing since my kids wanted to use it and I had to pay a lot of extra money for its use. The area of the hotel is very unsafe, someone robbed my mom a block away from the hotel, a person grabbed my mother gold chain from her neck and rubbed away with it. No one did anything to stop it and was no police around it at all.